Ordering & Payment

FOR DETAILED INFORMATION ON ORDERING & PAYMENTS, PLEASE READ OUR FAQs.

ORDERING

Currency: All prices are in US DOLLAR (US$).

Minimum order: $150

Discount As of June 2017, we have already lowered our prices down to as much as 40%. 

Ordering from the Philippines?
IA SUPERPHARMA is based in the Philippines and caters to local customers as well. All prices are the same and shipping is free as well. Place your order like normal and we will contact you with local bank information for deposit and total amount to be paid in Philippine Peso (PHP). 

Changing your order?
All orders can be modified as long as it has not been shipped yet. You can place a new order anytime or if it’s just a simple revision, you can send us an email to edit your order. If you have already paid for your order and want to change some items, you can send us an email and we can do necessary changes as long as your order has not been shipped yet.

Returns/Exchange:
For product safety reasons, we do not accept returns and exchange for both domestic and international order. 

Refund: We do not refund. If you overpaid or double-paid, we can issue a coupon which you can use for future orders. 

 

PAYMENTS

INTERNATIONAL WIRE TRANSFER

For international customers wanting to send money from their bank account. This will be done via your bank. Transfer fees will be paid by the customer. International Wire Transfer can take up to 5 banking days to clear in our account. Order will be sent after it is received in our bank account. 

MONEY GRAM
Takes up to 24 hours to be received/ cashed out. It is recommended that customers go to an actual Money gram counter to do the transfer instead of doing it online or via the app. All Moneygram transfers should be in US$ and not converted to Philippine Pesos. Money gram transfers converted to Philippine Pesos will not be accepted and your order will not be processed. Detailed instructions will be provided to the customer to ensure that transfers will be in US $.

BITCOINS
Due to fluctuating Bitcoin exchange rates, Bitcoin payment MUST BE SENT within 24 hours. We can cancel your order if not paid within 24 hours and you will have to place a new one. It is the customer’s responsibility to research how to use Bitcoins. 

LOCAL BANK DEPOSIT
For customers in the Philippines only. Instructions will be sent via email as soon as we see your order. 

 

FOR DETAILED INFORMATION ON ORDERING & PAYMENTS, PLEASE READ OUR FAQs.